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Parts Availability & Prices

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How to access:

Click on “Parts” and choose “Parts Availability & Prices” in the drop down menu.

Function description:

This function enables the authorized user to get availability & prices of Parts, Accessories & Clothing.
Procedure:

Access “Parts Availability & Prices”, select a Product Line and a Search Type(applicable if you know only the 4 first characters of a part number). Then, type in the part number and use the add button (it can be used only if search type is not selected) depending on how many parts you are requesting details. When the part(s) number(s) is/are selected, click on the Next/Submit button to consult the information on entered part(s).

Field Descriptions Table:

Click Here (To view the field descriptions table on Parts Availability & Prices).
Training:

Click Here (To view the training on List and Search. In the Step by step tab, choose Typical Search Screens Type 1).

Online Parts Catalogs

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How to access:

There are 2 ways to access "Online Parts Catalogs":
Click on “Parts” and choose “Online Parts Catalogs” in the drop down menu.
OR
Click on “ComCenter” and choose “Online Parts Catalogs” in the drop down menu.

Function description:

This function enables the authorized user to find a part in an interactive parts catalog by product line and to prepare a parts order to download in BOSSWeb.
Procedure:

Select the product line, model year, model and system. On the system image, click on the reference number to display part's detailed information. Then, click on the "Shopping Cart" icon to add the part in a list to be downloaded in BOSSWeb. For more information, access the training (hyperlink below) and click on the "Step by Step" tab to learn how to perform the procedure.

Training:

Click Here (To consult the training).

Parts Claim

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How to access:

Click on “Service” and choose “Parts Claim” in the drop down menu.

Function description:

This function enables the authorized user to perform a claim for parts.
Procedure:

Enter appropriate information then submit to receive acknowledgement. For more information, access the training (hyperlink below) and click on the "Step by Step" tab to learn how to perform the procedure.

Field Descriptions Table:

Click Here (To view the field descriptions table on Parts Claim).
Training:

Click Here (To consult the training).

Parts History

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How to access:

Click on “Parts” and choose “Parts History” in the drop down menu.

Function description:

This function enables the authorized user to get information on part history, Discontinued parts, Replacement parts, components in a kit or assembly, etc.
Procedure:

Access “Parts History”, then type in the part number and use the add button depending on how many parts you are requesting some details. When the part(s) number(s) are selected, click on the Next/Submit button to consult the information on entered part(s).

Field Descriptions Table:

Click Here (To view the field descriptions table on Parts History).
Training:

Click Here (To view the training on List and Search. In the Step by step tab, choose Typical Search Screens Type 1).

Promotions

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How to access:

Click on “ComCenter” and choose “Promotions” in the drop down menu.

Function description:

This function gives authorized user the ability to consult the promotions per seasons for each authorized product line.
Procedure:

The Sales Program Calendar displays current season promotions. Select hyperlink to view promotions details.

Requirements:

Technical requirement: Adobe Acrobat Reader v4.05b or newer is required to view the Promotions online.

Training:

Click Here (To view the training on List and Search. In the Step by step tab, choose Typical Search Screens Type 1).