Click on “Service” and choose “Unit Claim ” in the drop down menu.
Enter appropriate information then submit to receive acknowledgement. For more information, access the training (hyperlink below) and click on the "Step by Step" tab to learn how to perform the procedure.
Click either on “Sales” or “Service” and choose “Unit History” in the drop down menu.
Once in the "Unit History" screen, type in serial no. for unit(s) on which you need specific details (no limits of serial no., simply use the add button for more than one unit). Then, click on the Next/Submit button and the confirmation report will appear on screen. If you specified more than one unit, the information on all units will be displayed. Simply enlarge the screen at its maximum and use the scroll bar at the right to consult the entire details for all units.
Click on “Sales” and choose “Unit Locator” in the drop down menu.
Enter desired criteria, then click on the Next/Submit button. A list of all units corresponding to the selection will appear. Click on one of the units to consult its details. For more information, access the training (hyperlink below) and click on the "Step by Step" tab to learn how to perform the procedure.
Click on “Sales” and choose “Unit Registration” in the drop down menu.
Enter serial # and purchase date, then, click on the Next/Submit button. Enter appropriate information then submit to receive acknowledgement. For more information, access the training (hyperlink below) and click on the "Step by Step" tab to learn how to perform the procedure.
Click on “Sales” and choose “Unit Shipping Information” in the drop down menu.
The “Unit Shipping Information” will display a list of all units on your order. You can consult the serial number of the shipped units by clicking on the hyperlinked order number.
Click on “ComCenter” and choose “Useful Links” in the drop down menu.
Access "Useful Links", once in it, you will find a list of Web sites to be viewed. Click on any of these hyperlinks and access useful information.
Click on “User Administration”.
Access the training (hyperlink below) and click on the "Step by Step" tab to learn how to perform the procedure.