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The Campaign Claim is the last
step in the Campaign Repairs process. It is important to know how to perform
a Campaign Claim because:
- It helps the dealership stay financially healthy as BRP
assumes responsibility of Campaign repairs.
- In regards to Safety Campaigns: For control purposes,
a claim must be submitted as soon as the procedure has been performed.
Recording the procedure will limit your exposure. This procedure is
the subject of a safety recall which has been reported to the D.O.T.
(Department of Transport) and/or C.P.S.C. (Consumer Product Safety Commission)
for snowmobiles and ATV's, and to Canadian / USA Coast Guard for watercraft
/ sport boats. Strict compliance is therefore required for your customers'
and your own protection.
Below is a chart of the whole process:
Before starting a Campaign Claim on BOSSWeb,
you will need to have on hand the following:
- Campaign No./Bulletin/Description
- Serial Numbers of Units repaired
In this training module, you will see the detailed steps
that need to be completed to fill out a Campaign Claim. The steps
you will see are broken down by screen areas. This specific procedure
includes the following screen areas:
1. Campaign Selection
2. Claim Detail - Unit Identification
Then, you will have the option of viewing a demo animation showing you
how it is done with specific information.
Your next tab in the sequence is the Step by Step
Tab. Click on it to proceed with this training.
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