Part Identification

Repair Order Number

Dealer-assigned number that identifies the claim

Mandatory

If it is not entered, the system will give a warning. It is suggested that the dealer enter a unique meaningful identifier. This reference can be later used with the Warranty Status inquiry screen to retrieve the claim information.

Part Identification

Product Line

Selection list of the possible product lines.

Part Identification

Authorization Number

BRP Repair Authorization Number (when required).

Also, refer to the dealer warranty guide.

Part Identification

Part Type

Selection used to indicate whether the part was sold to a retail customer or not.

Mandatory

The user must, with the mouse, position the
Arrow on the desired circle and click to mark the circle with a "· " :

• Over the counter

Part purchased by a retail customer.

• From Inventory

Defective new part from the dealer's inventory.

Unit Identification

Serial No.

A number that uniquely identifies a unit (not available if Part Type is From Inventory

Mandatory or optional

Note that UIN # follows one of these patterns:

Ski-Doo

14 digits ( models 1999 & older ) **

17 digits ( models 2000 & up )

Sea-Doo

12 digits starting with ZZN or CEC (LRV model only)

Sport Boat

12 or 15 digits starting with CEC or US-CEC

ATV

17 digits

Part Identification

Purchase Date

Date when the retail customer purchased the part.

Mandatory or not available

Mandatory if the part was sold to a retail customer (Over the counter is selected above).

Not available if the defective part comes from the dealer's inventory (From Inventory is selected above).

Part Identification

Failure Date

Date of the failure

Mandatory

It is strongly recommended that you use the calendar tool to enter all your dates

Click on the lookup button next to the date field and click on your choice.

Part Identification

Repair Date

Date on which the repair was completed

Mandatory

It is strongly recommended that you use the calendar tool to enter all your dates

Click on the lookup button next to the date field and click on your choice.

Part Identification

Nature of Defect

Explanation of the cause of the failure and repair procedures

Mandatory

Trouble Part

Trouble Part No.

Number that identifies the part which caused the failure.

Mandatory

Only one trouble part per claim is allowed.

Trouble Part

System Code

System code, corresponding to the product & model combination for the unit currently entered in Serial No. field.

Mandatory

If the value is typed in, its description will not appear. The description will be displayed only when the claim is verified or submitted.

Trouble Part

Trouble Code

A code that briefly describes what the cause of the failure is.

Mandatory

This field can be filled by typing the desired value or can be selected from the lookup list by clicking on the button () next to the field.

The line under the trouble part displays its description once the claim is verified or submitted. If the part number entered is invalid then an error message is displayed.

Parts Required for Repair (multi-line allowed)

ex.: 1.1

Indicates the line number. Used for reference only.

Display only

Parts Required for Repair (multi-line allowed)

Qty

Quantity used for this particular part number to perform the repair.

Mandatory if this line is being used

Parts Required for Repair (multi-line allowed)

Part No.

Number that identifies the part

Mandatory if this line is being used

Entering a duplicate part number is not allowed within the same repair number for a given claim.

Parts Required for Repair (multi-line allowed)

Production Code

Production code

Optional

(Required only if specified in the dealer warranty guide.)

The line under each part number displays its description once the claim is verified or submitted If the part number(s) entered is invalid then an error message is displayed for every individual invalid part number.

Subcontracted Labor ( multi-line allowed )

ex.: 1.2

Indicates the repair number and the line number.

Display only

Used for reference only.

Subcontracted Labor ( multi-line allowed )

Part No.

Number that identifies the part on which subcontracted labor was performed.

Mandatory if this line is being used

Entering a duplicate part number is not allowed within the same repair number for a given claim.

The line under the part number displays its description once the claim is verified or submitted. If the part number(s) entered is invalid then an error message is displayed.

Subcontracted Labor ( multi-line allowed )

Amount

Dollar amount of the Subcontracted Labor (before taxes).

Mandatory if this line is being used

If part number is entered in part no. field. Dollar amount of the Subcontracted Labor (before taxes).

Ex.: 9.99

Labor Only ( single line )

ex.: 1.3

Indicates the repair number and the line number

Display only

Used for reference only.

Labor Only ( single line )

Part No.

Number that identifies the part for which extra labor was required for the repair.

Mandatory if this line is being used

Only one part number per repair is allowed.

Labor Only ( single line )

Hours

The number of hours claimed.

Mandatory if this line is being used

Hours are entered by tenths of hours

Ex.: 1.2 hours. equals to 80 minutes

0.5 hours equals to 30 minutes

Acknowledgement - Claim Header

Dealer

Dealer's number and name.

Acknowledgement - Claim Header

Claim

Claim number and version number of the claim.

Acknowledgement - Claim Header

Claim Type

Claim type.

Acknowledgement - Claim Header

Product Line

Product line for which the claim was submitted

Acknowledgement - Claim Header

Repair Order Number

Dealer-assigned number that identifies the claim.

This reference can be later used with the Warranty Status inquiry screen to retrieve the claim information.

Acknowledgement - Claim Header

Authorization No.

BRP Repair Authorization Number (when required).

Also, refer to the dealer warranty guide.

Acknowledgement - Claim Header

Model/Serial No.

Number that uniquely identifies the unit

Acknowledgement - Claim Header

Model

Model Number that identifies the unit followed by its description.

Acknowledgement - Claim Header

Part Type

Indicates whether the defective part was sold to a retail customer or if the defective part comes from the dealer's inventory.

Acknowledgement - Claim Header

Purchase Date

Date when the retail customer purchased the part.

Acknowledgement - Claim Header

Failure Date

Date of the failure given by the retail customer.

Acknowledgement - Claim Header

Repair Completion

Date on which the repair was completed.

Acknowledgement - Claim Header

Nature of defect

Explanation of the cause of the failure and repair procedures.

Acknowledgement - Claim Header

Last line

The last line, when required, displays a warning or an error concerning the part's information.

Acknowledgement - Amounts

Parts

Total amount claimed for Parts Replaced.

Acknowledgement - Amounts

Handling

Total amount claimed for Handling.

Acknowledgement - Amounts

Labor

Total amount claimed for Repair Labor.

Acknowledgement - Amounts

Total Estimate
(W/O Tax)

Total estimated amount without tax claimed by the dealer before approval.

Note: Prices are estimates and not final.

Acknowledgement - Repair

Ex.: 1

Tells you which repair number your are positioned at.

The second line displays a warning or an error concerning the unit or the part

Acknowledgement - Repair

Trouble Part

Number that identifies the part which caused the failure.

Acknowledgement - Repair

System Code

System code, corresponding to the product & model combination for the unit currently entered in Serial No. field.

If the value is typed in, its description will not appear. The description will be displayed only when the claim is verified or submitted.

Acknowledgement - Repair

Trouble Code

Briefly describes what can be the cause of the failure.

Acknowledgement - Repair

Last line

The last line, when required, displays a warning or an error concerning the part's information

Acknowledgement - Parts Required for Repair

ex.: 1.1

Indicates the repair number and the line number. Used for reference only.

Acknowledgement - Parts Required for Repair

Qty

Number of parts used for the repair.

Acknowledgement - Parts Required for Repair

Part No.

Number that identifies the part.

No duplicate part number is allowed.

Acknowledgement - Parts Required for Repair

Production Code

Production code.

(Required only if specified in the dealer warranty guide.)

Acknowledgement - Parts Required for Repair

Last line

The last line, when required, displays a warning or an error concerning the part's information.

Acknowledgement - Subcontracted Labor

ex.: 1.3

Indicates the repair number and the line number. Used for reference only.

Acknowledgement - Subcontracted Labor

Part No.

Number that identifies the part on which subcontracted labor was performed.

No duplicate part number is allowed in this list.

Acknowledgement - Subcontracted Labor

Amount

Dollar amount of the Subcontracted Labor (before taxes).

Acknowledgement - Subcontracted Labor

Last line

The last line, when required, displays a warning or an error concerning the part's information.

Acknowledgement - Labor Only

ex.: 1.4

Indicates the repair number and the line number. Used for reference only.

Acknowledgement - Labor Only

Part No.

Number that identifies the part on which extra labor was required for the repair.

Only one part per repair is allowed.

Acknowledgement - Labor Only

Hours

The number of hours claimed. (By tenth of hours, ex.: 1.2 hours.)

Acknowledgement - Labor Only

Last line

The last line, when required, displays a warning or an error concerning the part's information.

Acknowledgement - Documents to be Returned

Document Type

Indicates the document type to be returned.

Acknowledgement - Documents to be Returned

Reference

Reference to identify which document to return

Acknowledgement - Parts to be Returned

Quantity

Quantity returned.

Acknowledgement - Parts to be Returned

Part No.

Number and description that identifies the part.